Terms and Conditions - Lawn Mowing Croydon
Welcome to Lawn Mowing Croydon. Please read these Terms and Conditions carefully before using our services. By engaging with our lawn mowing services, you agree to be bound by these terms.
1. Introduction
These terms outline the rules and regulations for the provision of our lawn mowing services in Croydon. Our aim is to provide top-quality service while ensuring mutual respect and understanding between our clients and our team.
2. Definitions
- Service Provider: Lawn Mowing Croydon
- Client: Individual or entity engaging our lawn mowing services
- Services: All lawn mowing and related services offered by Lawn Mowing Croydon
3. Services Offered
We offer a range of lawn maintenance services, including but not limited to:
- Regular lawn mowing
- Edging and trimming
- Weeding
- Garden clean-up
- Seasonal lawn treatments
4. Booking and Scheduling
Clients can book our services by contacting us through our preferred communication channels. Upon booking, a schedule will be established, outlining the dates and times of service delivery.
4.1. Appointment Confirmation
All bookings are subject to confirmation. We strive to accommodate client preferences but reserve the right to adjust schedules based on availability.
4.2. Rescheduling
If a client needs to reschedule an appointment, they must notify us at least 48 hours in advance to avoid cancellation fees.
5. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon. We accept various payment methods, including bank transfers, credit cards, and cash payments.
5.1. Pricing
Our pricing structure is transparent, with costs based on the size of the lawn and the specific services requested. Detailed quotes will be provided upon inquiry.
5.2. Late Payments
Late payments may incur additional charges. Clients are encouraged to settle invoices promptly to maintain service continuity.
6. Cancellation Policy
Clients may cancel services without penalty up to 24 hours before the scheduled appointment. Cancellations made within 24 hours may be subject to a cancellation fee.
6.1. No-Show Policy
Failure to be present at the scheduled time without prior notice may result in a no-show fee equivalent to 50% of the service cost.
7. Responsibilities
We are committed to providing high-quality lawn care. Clients are responsible for:
- Providing access to the property
- Securing pets and valuable items
- Ensuring the lawn is clear of large debris that could impede service
7.1. Service Provider Responsibilities
Our responsibilities include performing the agreed-upon services diligently and adhering to safety standards.
8. Liability
While we take utmost care in our operations, Lawn Mowing Croydon is not liable for any pre-existing damages to property or unforeseen incidents during service delivery.
8.1. Insurance
We maintain appropriate insurance coverage to handle accidental damages. In the unlikely event of significant property damage, clients are advised to contact us immediately.
9. Privacy Policy
We respect client privacy. Any personal information collected during service engagement is used solely for operational purposes and is not shared with third parties without consent.
9.1. Data Protection
Client data is stored securely and is accessible only to authorized personnel. Clients have the right to request access or deletion of their personal information.
10. Governing Law
These terms are governed by the laws of England and any disputes will be resolved within the jurisdiction of Croydon courts.
11. Amendments
Lawn Mowing Croydon reserves the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
12. Termination
Either party may terminate the service agreement with proper notice as outlined in the Cancellation Policy. Upon termination, any outstanding payments must be settled promptly.
12.1. Breach of Terms
Failure to adhere to these terms may result in immediate termination of services without refund.
13. Force Majeure
We are not responsible for delays or failures in service due to circumstances beyond our control, including natural disasters, pandemics, or other emergencies.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining terms will continue in full effect.
15. Entire Agreement
These terms constitute the entire agreement between the client and Lawn Mowing Croydon, superseding any previous agreements or understandings.
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
